Loadrunner: Unable to load snapshot in loadrunner

Sometimes , when you open a snapshot of a request, you will see messege "unable to load snapshot".

Case 1: Just make sure that snapshot is enabled.
            Click on Tool > Options > Scripting > Snapshot
            Check enable snapshot viewing


Case 2: Lets say you tried case1. but still not getting snapshot.Make sure "runtime settings> Miscellaneous > generate snapshot on error" is unchecked. if it is checked then your snapshot will be generated only when error occures. Now you have to see is your script failing or passing


Case 3: If request is not recorded and added by you manually i.e. web_custom_request(), you will get this error. But dont worry , just right click on that script , Click on containing folder, Open result folder, open iteration 1. and you will see your snapshot of request,response,headers.
Note: there will not be html snapshot for JSON request

Case 4: Lets say case3 is also failing. meaning when you open the result folder and you dont see any snapshot that means loadrunner is not able to save snapshot. Just check user permission.

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